Match com offers a six-month guarantee. If you haven’t found “the one,” Match will extend your trial period for free. To get your free six-month extension, simply let Match know you haven’t found “the one.” If you haven’t found a match after that period, you can still redeem the guarantee.
Terms and Conditions
If you’re a member of Match.com, you must abide by its terms and conditions and be familiar with them. For instance, you may not upload content that violates Match’s policies. If you do, your account may be suspended or terminated. You may also not post content that violates the law, or that is inappropriate.
If you’d like to cancel your subscription, you can email Match Customer Service and request a refund. You must provide your name, email address, and phone number as well as a unique identifier so that the refund process can be completed. You can also cancel your subscription by mailing a letter to Match’s customer service team stating your cancellation.
As a business partner, Match.com and its affiliates may assign rights and obligations to third parties. These parties are not bound to use the content created by you, but they will try to protect your copyrights. However, if you submit a piece of content that resembles the intellectual property of another user, it may be used by Match.com or a third party. This is fine as long as you’re aware of your rights.
Payment Methods
You can use various payment methods to pay for your membership at Match.com. Most of these methods are instantaneous. Besides, these payment methods don’t require any additional contracts. Moreover, you can connect your profile to your Facebook account. If you’re not happy with the results, you can request a refund by contacting the support team.
Match has a clear cancellation policy. If you want to cancel your subscription, you must do so at least three days before the renewal date. Otherwise, you won’t be eligible to receive a refund. You can also opt to use DoNotPay to cancel your subscription. However, it is important to note that Match doesn’t accept refund requests that are not made within the cancellation window.
Informally resolving Disputes
If you are dissatisfied with Match’s Services, you can file a dispute by sending a detailed notice to Match Group Legal, P.O. Box 25458, Dallas, Texas 75225, USA. In a Notice, you must detail the nature of the dispute, the relief you seek, and the amount of damages you’re claiming. Match will send a copy of the Notice to the email address you have provided to us and to any other contact information you provided to us. The process should ultimately result in the resolution of the Dispute.
In the event the informal process does not resolve the dispute, Match will initiate arbitration. If both Parties agree, Match will pay the costs of arbitration. During the informal dispute resolution process, you and Match can agree to extend the time to resolve the dispute. If the dispute is not resolved within 60 days, Match will either initiate arbitration or small claims court proceedings.
Informal dispute resolution is usually more efficient than formal dispute resolution. To resolve a dispute, you and the other party should become familiar with the company’s rules and procedures related to the issue at hand. It’s also a good idea to seek help from a trusted colleague, supervisor, or executive officer. This way, you can come to a mutually beneficial solution.
In case of disputes or disagreements regarding your experience on Match.com, you may file a complaint with the matchmaker or the Match.com Legal Department. The resolution process is simple and free. If you and Match are unable to resolve your dispute informally, you can submit your complaint in writing to Match.com Customer Support. You will need to provide proof of your identity before Match will investigate the matter.
Despite our best efforts, there is always the possibility that a dispute will arise between the two parties. In such a scenario, Match may access Your information and Your Content. However, it is important to remember that these rights are subject to applicable laws. For example, laws regarding personal data protection may apply to Your content.